Please note this review only reflects my experience at this specific branch, and not M&T Bank as a whole.
Staff is customer oriented and greet you by name. I've always found them to be extremely helpful.
I will never bank here! The people working here are very rude and make banking so stressful. I have never dealt with a bank like this before. I parked outside one day 10 minutes before they were due to open waiting to go inside. When I get inside one of the employees informed me that I can't park outside and wait for them to open and that she almost called the police on me. I was in this bank on average of 1 or 2 times a week before this happened they know who I am.
Was treated poorly over the past few months, representatives were unmotivated to help on numerous occasions and made simple tasks become difficult and stressful.
I always have an issue with this Branch.. The only thing they have going for them is that they are friendly. But if you want your money, you're not going to get it. I have ALWAYS deposited M&T issued checks and other locations have put the money in immediately or told me it would go in at midnight. This particular branch told me that if I used the ATM my money would be available to me midnight of last night, but since I let the teller deposit it it won't go in until midnight of the next business day... Why is it only the Dunkirk, MD branch where my checks are deposited differently? I will not be returning to this location ever again. All they do is ruin my day and frustrate me..
M T Bank is a US Bank based in Dunkirk, Maryland. M T Bank is located at 10090 Southern Maryland Blvd, Dunkirk, MD 20754, USA.
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